seba9 Terms and Conditions

seba9 is an online gaming and casino platform that provides entertainment gaming services to users in Bangladesh. These terms and conditions apply to all services, products, promotions, and any part of the platform.

In this document, "platform" refers to seba9's website, mobile version, and all associated digital channels. "User" refers to any registered or unregistered person who accesses or uses the platform.

• These terms are governed by the laws and regulations of Bangladesh.
• seba9 reserves the right to modify or amend these terms at any time.
• Continued use of the platform after updated terms are published will be considered acceptance of the revised terms.
• If any part of this document is found to be invalid, the remaining parts will remain fully in effect.

A personal account registration is required to enjoy the full benefits of the seba9 platform. You must provide accurate and truthful information at the time of registration.

2.1 Registration Requirements

• Each individual may open only one account. Multiple accounts are prohibited.
• All information provided during registration must be accurate, complete, and up to date.
• It is your responsibility to keep your account password and login details completely confidential.
• Sharing your account with any third party is strictly prohibited.
• Any unauthorized access to your account must be reported to seba9 support immediately.

2.2 Identity Verification (KYC)

seba9 may request documents for identity verification at any time. A national identity card, passport, or birth registration certificate is generally accepted for verification. Withdrawals may be limited until verification is complete.

The following eligibility requirements apply to all users:

• You must be at least 21 years old on the date of registration.
• Online gaming must be legal in the area where you reside.
• You must participate on the platform voluntarily and with full awareness.
• You may not open an account if you are included on any gaming restriction list.

If false information is provided regarding age or identity, the account will be closed immediately and all balances may be forfeited.

Funds can be deposited and withdrawn on seba9 through popular payment methods available in Bangladesh. All financial transactions are secured by SSL encryption.

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Only payment accounts registered in your own name may be used.
• Deposits from third-party payment accounts are strictly prohibited.
• Successfully verified deposits are generally reflected in your account instantly or within a few minutes.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• The account must be fully verified before a withdrawal can be processed.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal amounts will be returned to the original deposit method.
• seba9 reserves the right to delay or suspend withdrawals in the case of suspicious transactions.
• Withdrawals may be limited until active bonus wagering requirements have been met.

seba9 offers various bonuses and promotional offers. Each bonus has its own terms and conditions, which must be read carefully before claiming.

5.1 Welcome Bonus

• New users will receive a 150% bonus on their first deposit, up to ৳15,000.
• A minimum deposit of ৳500 is required to claim this bonus.
• Bonus wagering requirement: 20 times the original bonus amount.
• The welcome bonus may be claimed only once per user.

5.2 General Bonus Policy

• Bonus balance cannot be withdrawn directly until the wagering requirements are met.
• If a bonus is not used within the specified time limit after being awarded, it will be cancelled automatically.
• Bonuses claimed through multiple accounts or by fraudulent means will be cancelled.
• seba9 reserves the right to modify or withdraw any bonus offer.
• Additional cashback and benefits are available under the VIP program.

5.3 VIP Cashback Program

seba9's 5-tier VIP program offers weekly cashback benefits: up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% weekly cashback at Diamond tier. It is possible to reach higher tiers gradually through gameplay.

All games on the seba9 platform are operated fairly. Game outcomes are determined by a Random Number Generator (RNG), which is independently verified.

• All games have their own rules, which can be found within the game.
• If a game result becomes void due to a technical error, seba9 may cancel that round.
• The user is responsible for any disconnection that occurs during gameplay.
• Any software or technical issues during play must be reported to the support team immediately.
• Winnings earned in a game will be credited to the account automatically.
• seba9 reserves the right to suspend or permanently discontinue any game.

The following activities are strictly prohibited on the seba9 platform and will result in the immediate closure of the account:

• Operating multiple accounts or using a third party's account.
• Claiming bonuses or promotions by fraudulent means (bonus abuse).
• Money laundering or transactions involving illegal funds.
• Hacking, software manipulation, or unauthorized access to the platform.
• Any activity carried out with the intent to harm other users.
• Using third-party software or bots to play games.
• Providing false or incorrect information.
• Creating accounts for minors or assisting them in accessing the platform.

seba9 reserves the right to temporarily suspend or permanently close a user's account in the following circumstances:

• Violation of any clause in these terms and conditions.
• Failure to provide documents required for identity verification.
• If evidence of suspicious or fraudulent activity is found.
• Under instruction from any legal or regulatory authority.
• At the user's own request (in the case of self-exclusion).

Users may also contact seba9 support to request closure of their account. An opportunity to withdraw the verified balance will be provided before the account is closed, however this will not apply if the account is closed due to prohibited activity.

seba9 places the highest importance on protecting the personal and financial information of its users. Our privacy policy is published separately and forms an integral part of these terms.

• All personal information is protected by SSL encryption technology.
• Financial transaction data is not shared with third parties.
• Your information is used only for the purposes of service delivery, verification, and legal obligations.
• For more information, please visit our Privacy Policy page.

seba9 takes responsible gaming very seriously. We believe that gaming should be an entertainment activity and should not under any circumstances cause financial hardship.

• Play within your limits and never bet with money you cannot afford to lose.
• Do not increase your bets in an attempt to recover losses.
• If you notice signs of gaming addiction, seek help immediately.
• Contact the support team to set limits or request self-exclusion.
• It is the responsibility of parents and guardians to keep minors away from gaming.

For more information, visit our Responsible Gaming page.

Any dispute between seba9 and a user will first be attempted to be resolved through discussion. Any complaints should be submitted in the following way:

• First, contact the support team via 24/7 live chat.
• If needed, send a detailed complaint by email: [email protected]
• After receiving a complaint, a response is generally provided within 7 business days.
• Complex matters may take longer to resolve.

In cases of disputes regarding game results, server logs will be considered the final record. seba9's decision will be deemed final; however, the user retains the right to appeal to the relevant regulatory authority.

seba9 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, an effort will be made to notify users in advance.

• Updated terms and conditions take effect as soon as they are published on the website.
• Continued use of the platform after any amendment will be considered acceptance of the new terms.
• It is recommended to visit this page regularly to stay updated on the latest terms and conditions.
• If you do not agree to the new terms, please contact support to close your account.